Shipping and Returns

We aim to have orders shipped within 5 business days of purchase. Your order will be shipped with Australia Post, tracking details will be automatically emailed to you once your order has been picked.

Please note choosing express post will not prioritise the processing of your order, if you would like your order urgently please email simplechicdesigns@outlook.com.au and we will do our best.

We endeavour to ship orders out as soon as possible however delays can occur. All of our orders are shipped using Australia Post, please visit the Australia post website for more information on shipping timeframes.

 

RETURN & EXCHANGE POLICY 

Please ensure you type the right address, if a package is returned to us due to incorrect address, additional postage fees will apply.

If you have received a product from us and you are unhappy with it we will do our best to find a solution given you have contacted us within three days of receiving the item. 

Please do send us an email if you are still unhappy and we will try our best to ensure you are 100% satisfied. simplechicdesigns@outlook.com.au